Minimum order
Minimum order of $100 is required to have the online system submit and process your order, in special circumstance your order is under minimum requirement, you should call your sales rep to make a order.
Shipping policy
Orders placed before 4:00pm PST will be shipped out in the same day, unless for special reason the order has to be arranged for the next day shipment. Most of the orders will be shipped out by UPS ground, 3 days, 2nd day, or next day, by customer's request. Payment will be COD or credit card / paypal.
| Return Policy |
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HarmonyWireless gladly accepts any unopened package or unpackaged product with no sign of liquid or physical damage for refund, credit or exchange within 15 days of delivery. A 20% restocking fee will apply on all return products, all shipping charges excluded. Exchange due to manufacturer抯 defects will be exempt from shipping and handling fees. Unused credit will no longer be valid after 180 days from the date of issuance.
All returns must be accompanied by a pre-approved return authorization number (RMA) before sending back to us. Any returns mailed to us without a pre-approved RMA may be refused without notice. Please call us to obtain a RMA number. A RMA number is good for 7 business day. Please allow 14 days from the time we receive your Return Merchandise for processing your return. Additional charges may be assessed for products returned with any missing parts or accessories. |
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| Warranty |
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Harmony Wireless guarantees the performance of all our accessories and offers a Lifetime Warranty on many. Harmony Wireless will replace any manufacturer抯 defective accessories, but will not replace merchandises that have been experienced abuse or improper use by customers. Please contact our sales team through email harmonywireless@gmail.com or refer to your sales representative for more details.
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| Privacy |
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| Harmony Wireless understands the importance of your privacy, and we take several security precautions to prevent any misuse of your personal information. All information you filled out at harmonyws.com is used solely for processing, shipping your order or contacting you, if necessary Harmony Wireless will not sell, trade, or distribute your personal information to any third party for any reason. By using our web site, you consent to the collection and use of this information by Harmony Wireless. Our web site is completely protected using industry standard - SSL 128-BIT Encryption technology. It ensures maximum security against unauthorized access when your information is in transit with our servers. |
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| Disclaimer |
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| In no event shall our company be liable for any loss of use, revenues, or anticipatory profit, or for any direct, indirect, or consequential damages, arising out of or connected with the sale, use, operation, or inability to use of products purchased from our company. To the extend permitted by law, we make no other representation or warranty, whether expressed or implied, including without limitation, warranties of merchantability or fitness for a particular purpose. In no event shall our liability exceed the amount of the particular defective product charge by our company. | |
WE ACCEPT 
